Assistant Store Manager Norton

• Inventory Leadership & Compliance: Own inventory accuracy across every phase of operation—receiving, recording, moving, and reconciling product so records are always right. Monitor all delivery transactions and verify deliveries for accuracy. Manage fulfillment of all orders and keep the vault and day storage organized, stocked, and to company standard. Run state tracking and paperwork, lead audits and reconciliations, perform system adjustments, diagnose root cause, and execute corrective actions.

• Leadership & Team Support: Motivate, coach, and organize the Customer Associate team to deliver legendary service and hit store goals. Foster a no-drama, team-first environment. Onboard and train new Customer Associates alongside the SM. Step in wherever needed—register, sales floor, vault, or troubleshooting. Run the store independently when the SM is off-site.

• Daily Store Operations: Oversee daily store operations and keep every shift running smoothly. Manage cash handling procedures and record keeping. Maintain store compliance with all local, state, and federal regulations. Handle operational challenges proactively—POS issues, customer concerns, or security matters.

• Sales & Customer Service: Inspire the team to deliver legendary customer service and set the standard yourself. Maintain in-depth knowledge of products and strains. Ensure accurate use and maintenance of the POS system and verify proper paperwork, documentation, and ID for every customer. Resolve customer issues with professionalism and confidence.

• Store Appearance & Safety: Keep the dispensary clean, organized, and professional-looking at all times. Oversee security measures and safety compliance, collaborating with security personnel to protect customers, employees, and product.

• At least 2 years in a supervisory or management role in a retail setting, specifically with POS business operations (required).

• 2–3 years of inventory management experience (preferred).

• Cannabis experience (preferred).

• Bachelor's degree (preferred).

• Proven ability to manage teams and create a positive, high-energy work environment.

• Strong attention to detail, compliance, and organization, with the ability to meet timelines consistently and work cross-functionally under pressure.

• Excellent communication, organizational, and leadership skills, and openness to constructive, developmental feedback.

• Comfortable with standard office software—word processing, spreadsheets, database management, and email.

• Health, Dental, & Vision Insurance (after successful probationary period)

• Retirement Plans (after successful probationary period)

• Paid Time Off (after successful probationary period)

• Employee Discount

• Opportunities for career growth — we invest in leaders who step up and own the store

CANA is an Equal Opportunity Employer that values diverse talent from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, sexual orientation, or veteran status. Additionally, CANA complies with all other relevant federal, state, and local laws regarding employment practices.