CANA Craft Cannabis
www.canacraftcannabis.comCANA Craft is a rapidly growing multi-location cannabis lifestyle brand headquartered in Massachusetts. We are passionate about serving our customers and communities with enthusiasm and purpose to elevate and evolve our relationship with cannabis.
Our mission is to be America’s leading cannabis brand at winning and serving customers by delivering the largest selection and value of curated, high-quality cannabis products in a welcoming and modern environment. At CANA, we believe in the life changing power of the cannabis plant and we’re here to lead the way.
Open Positions
7Budtender Fairhaven
About CANA Retail is a rapidly growing, multi-location cannabis lifestyle brand headquartered in Massachusetts. We are passionate about serving our customers and communities with enthusiasm and purpose , working tirelessly to evolve and elevate the world’s relationship with cannabis. Our mission is to become America’s leading cannabis brand at serving customers by offering the largest selection and value of high-quality, curated cannabis products in a welcoming and modern environment . The Position We’re looking for high-energy, hard-working CANA Cashiers who thrive in a fast-paced, no-drama environment where teamwork, accountability, and a strong work ethic are the foundation of success. If you’re ready to roll up your sleeves, learn continuously, and go the extra mile for customers and colleagues alike, we want to meet you! As a CANA Cashier , you are central to the customer experience , combining product expertise, enthusiasm, and professionalism to ensure every guest interaction is seamless and memorable . This role requires initiative, precision, and a passion for cannabis —whether it's handling transactions, educating customers, troubleshooting issues, or keeping the store in top shape. If you’re reliable, team-oriented, and eager to grow in the cannabis industry, this is the opportunity for you! Key Responsibilities Deliver a legendary customer experience —Greet every guest warmly, anticipate their needs, and provide expert guidance on cannabis products. Process transactions with accuracy & efficiency —Handle cash and digital payments using our POS system while ensuring compliance and precision. Educate & inspire customers —Stay informed on strains, effects, and consumption methods so you can confidently assist guests in making the best product choices. Take ownership of compliance —Follow all company policies and state regulations, ensuring proper ID verification and record-keeping for every sale. Keep the store running smoothly —Restock inventory, organize products, and maintain a clean and welcoming environment for customers and teammates. Stay alert & proactive —Uphold safety, security, and compliance standards , keeping an eye out for potential risks or operational issues. Adapt & grow —Attend staff meetings, keep up with new product launches, and take initiative to constantly improve your knowledge and skills . Be a team player —Step in when needed, support your coworkers, and embrace a no-drama, results-driven culture . What We Expect From You Show up on time, ready to work, every shift —Reliability is a must. Strong work ethic —You take initiative and get things done without needing to be micromanaged. Team-first mindset —You support and uplift your coworkers, working together to achieve sales and service goals. Enthusiasm for cannabis & customer service —You’re excited to educate customers and help them find the best products. Professionalism & presentation —You show up looking sharp, maintain great hygiene, and represent CANA with a positive attitude. Quick thinking & adaptability —You thrive in a fast-paced environment and handle challenges with confidence . Willingness to learn —The cannabis industry is constantly evolving, and we expect you to grow with it. Qualifications 2+ years of customer service experience (retail, hospitality, or similar). Strong communication skills —You can clearly and respectfully interact with customers and teammates. Detail-oriented & dependable —You follow through on tasks and keep things running smoothly. Basic tech skills —Comfortable with POS systems and troubleshooting simple tech/payment issues. Cannabis experience is a plus —but a willingness to learn and a passion for the industry is essential Additional Requirements 21+ years old. Valid driver’s license or state ID. Must pass all required background checks. Ability to work nights, holidays, and weekends. Must comply with state and company regulations. Must be able to stand for long periods, bend, lift up to 50 lbs (100 lbs with assistance), and perform other physical tasks as needed. Must have good vision and focus for handling transactions accurately. Benefits After a successful probationary period, full-time employees are eligible for: Health, Dental, & Vision Insurance Retirement Plans Paid Time Off Employee Discount Compensation Starting pay: $16.00/hr (commensurate with experience). Opportunities for career growth —We reward hard work, initiative, and results. Job Type Full-Time / Part-Time Location Norton, MA — 242 Mansfield Avenue Disclaimer CANA is an Equal Opportunity Employer that values diverse talent from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, sexual orientation, or veteran status. Additionally, CANA complies with all other relevant federal, state, and local laws regarding employment practices.
Budtender New Bedford
About CANA Retail is a rapidly growing, multi-location cannabis lifestyle brand headquartered in Massachusetts. We are passionate about serving our customers and communities with enthusiasm and purpose , working tirelessly to evolve and elevate the world’s relationship with cannabis. Our mission is to become America’s leading cannabis brand at serving customers by offering the largest selection and value of high-quality, curated cannabis products in a welcoming and modern environment . The Position CANA Retail is a rapidly growing, multi-location cannabis lifestyle brand headquartered in Massachusetts. We are passionate about serving our customers and communities with enthusiasm and purpose , working tirelessly to evolve and elevate the world’s relationship with cannabis. Our mission is to become America’s leading cannabis brand at serving customers by offering the largest selection and value of high-quality, curated cannabis products in a welcoming and modern environment . Key Responsibilities Deliver a legendary customer experience —Greet every guest warmly, anticipate their needs, and provide expert guidance on cannabis products. Process transactions with accuracy & efficiency —Handle cash and digital payments using our POS system while ensuring compliance and precision. Educate & inspire customers —Stay informed on strains, effects, and consumption methods so you can confidently assist guests in making the best product choices. Take ownership of compliance —Follow all company policies and state regulations, ensuring proper ID verification and record-keeping for every sale. Keep the store running smoothly —Restock inventory, organize products, and maintain a clean and welcoming environment for customers and teammates. Stay alert & proactive —Uphold safety, security, and compliance standards , keeping an eye out for potential risks or operational issues. Adapt & grow —Attend staff meetings, keep up with new product launches, and take initiative to constantly improve your knowledge and skills . Be a team player —Step in when needed, support your coworkers, and embrace a no-drama, results-driven culture . What We Expect From You Show up on time, ready to work, every shift —Reliability is a must. Strong work ethic —You take initiative and get things done without needing to be micromanaged. Team-first mindset —You support and uplift your coworkers, working together to achieve sales and service goals. Enthusiasm for cannabis & customer service —You’re excited to educate customers and help them find the best products. Professionalism & presentation —You show up looking sharp, maintain great hygiene, and represent CANA with a positive attitude. Quick thinking & adaptability —You thrive in a fast-paced environment and handle challenges with confidence . Willingness to learn —The cannabis industry is constantly evolving, and we expect you to grow with it. Qualifications 2+ years of customer service experience (retail, hospitality, or similar). Strong communication skills —You can clearly and respectfully interact with customers and teammates. Detail-oriented & dependable —You follow through on tasks and keep things running smoothly. Basic tech skills —Comfortable with POS systems and troubleshooting simple tech/payment issues. Cannabis experience is a plus —but a willingness to learn and a passion for the industry is essential. Additional Requirements 21+ years old. Valid driver’s license or state ID. Must pass all required background checks. Ability to work nights, holidays, and weekends. Must comply with state and company regulations. Must be able to stand for long periods, bend, lift up to 50 lbs (100 lbs with assistance), and perform other physical tasks as needed. Must have good vision and focus for handling transactions accurately. Benefits After a successful probationary period, full-time employees are eligible for: Health, Dental, & Vision Insurance Retirement Plans Paid Time Off Employee Discount Compensation Starting pay: $16.00/hr (commensurate with experience). Opportunities for career growth —We reward hard work, initiative, and results. Job Type Full-Time / Part-Time Location Norton, MA — 242 Mansfield Avenue Disclaimer CANA is an Equal Opportunity Employer that values diverse talent from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, sexual orientation, or veteran status. Additionally, CANA complies with all other relevant federal, state, and local laws regarding employment practices.
Budtender Norton
About CANA Retail is a rapidly growing, multi-location cannabis lifestyle brand headquartered in Massachusetts. We are passionate about serving our customers and communities with enthusiasm and purpose , working tirelessly to evolve and elevate the world’s relationship with cannabis. Our mission is to become America’s leading cannabis brand at serving customers by offering the largest selection and value of high-quality, curated cannabis products in a welcoming and modern environment . The Position We’re looking for high-energy, hard-working CANA Cashiers who thrive in a fast-paced, no-drama environment where teamwork, accountability, and a strong work ethic are the foundation of success. If you’re ready to roll up your sleeves, learn continuously, and go the extra mile for customers and colleagues alike, we want to meet you! As a CANA Cashier , you are central to the customer experience , combining product expertise, enthusiasm, and professionalism to ensure every guest interaction is seamless and memorable . This role requires initiative, precision, and a passion for cannabis —whether it's handling transactions, educating customers, troubleshooting issues, or keeping the store in top shape. If you’re reliable, team-oriented, and eager to grow in the cannabis industry, this is the opportunity for you! Key Responsibilities Deliver a legendary customer experience —Greet every guest warmly, anticipate their needs, and provide expert guidance on cannabis products. Process transactions with accuracy & efficiency —Handle cash and digital payments using our POS system while ensuring compliance and precision. Educate & inspire customers —Stay informed on strains, effects, and consumption methods so you can confidently assist guests in making the best product choices. Take ownership of compliance —Follow all company policies and state regulations, ensuring proper ID verification and record-keeping for every sale. Keep the store running smoothly —Restock inventory, organize products, and maintain a clean and welcoming environment for customers and teammates. Stay alert & proactive —Uphold safety, security, and compliance standards , keeping an eye out for potential risks or operational issues. Adapt & grow —Attend staff meetings, keep up with new product launches, and take initiative to constantly improve your knowledge and skills . Be a team player —Step in when needed, support your coworkers, and embrace a no-drama, results-driven culture . What We Expect From You Show up on time, ready to work, every shift —Reliability is a must. Strong work ethic —You take initiative and get things done without needing to be micromanaged. Team-first mindset —You support and uplift your coworkers, working together to achieve sales and service goals. Enthusiasm for cannabis & customer service —You’re excited to educate customers and help them find the best products. Professionalism & presentation —You show up looking sharp, maintain great hygiene, and represent CANA with a positive attitude. Quick thinking & adaptability —You thrive in a fast-paced environment and handle challenges with confidence . Willingness to learn —The cannabis industry is constantly evolving, and we expect you to grow with it. Qualifications 2+ years of customer service experience (retail, hospitality, or similar). Strong communication skills —You can clearly and respectfully interact with customers and teammates. Detail-oriented & dependable —You follow through on tasks and keep things running smoothly. Basic tech skills —Comfortable with POS systems and troubleshooting simple tech/payment issues. Cannabis experience is a plus —but a willingness to learn and a passion for the industry is essential. Additional Requirements 21+ years old Valid driver's license or state ID Must pass all required background checks Ability to work nights, holidays, and weekends Must comply with state and company regulations Must be able to stand for long periods, bend, lift up to 50 lbs (100 lbs with assistance), and perform other physical tasks as needed Must have good vision and focus for handling transactions accurately Benefits After a successful probationary period, full-time employees are eligible for: Health, Dental, & Vision Insurance Retirement Plans Paid Time Off Employee Discount Compensation Starting pay: $16.00/hr (commensurate with experience). Opportunities for career growth —We reward hard work, initiative, and results. Job Type Full-Time / Part-Time Location Norton, MA — 242 Mansfield Avenue Disclaimer CANA is an Equal Opportunity Employer that values diverse talent from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, sexual orientation, or veteran status. Additionally, CANA complies with all other relevant federal, state, and local laws regarding employment practices.
Inventory Associate Fairhaven
About CANA Retail is a rapidly growing, multi-location cannabis lifestyle brand headquartered in Massachusetts. We are passionate about serving our customers and communities with enthusiasm and purpose, working tirelessly to evolve and elevate the world's relationship with cannabis. Our mission is to become America's leading cannabis brand at serving customers by offering the largest selection and value of high-quality, curated cannabis products in a welcoming and modern environment. The Position We are looking for detail-oriented, hard-working Inventory Associates who take pride in doing the heavy lifting behind the scenes — so that everything on the sales floor runs smoothly. If you love keeping things organized, ensuring compliance, and working efficiently, this is the job for you. At CANA, inventory does the hard work of putting things in bins, so the cashiers can do the easy work of taking them out. This means precision, organization, and hustle are essential. If you thrive in a structured, detail-driven environment where accountability and teamwork matter, this is the perfect role for you. As an Inventory Associate, you'll handle product intake, tracking, audits, and compliance — ensuring every item is where it needs to be and properly accounted for. Key Responsibilities Inventory Management & Control Own the organization and accuracy of all cannabis inventory — every gram, every unit matters. Receive and process all new product shipments — verify weights, labels, and compliance requirements. Manage inventory using the state seed-to-sale tracking system and CANA's internal POS system — spot discrepancies and resolve issues fast. Perform daily, weekly, and monthly audits — accuracy isn't optional in this role. Monitor stock levels — keep the sales floor supplied while avoiding overstock or shortages. Organize and maintain inventory in the vault — a well-run vault means a well-run store. Document and properly dispose of waste and quarantine items, following strict regulatory guidelines. Keep detailed, up-to-date records for compliance, reporting, and audit purposes. Compliance & Security Ensure compliance at every step — inventory accuracy is non-negotiable in the cannabis industry. Follow and enforce all legal regulations and company policies regarding cannabis inventory. Maintain a clean, organized, and secure vault — everything should always be in order and ready for inspection. Work closely with management to uphold all inventory-related compliance standards. Team Collaboration & Operational Support Communicate inventory needs and discrepancies — if something is off, report it immediately. Support the sales team by ensuring all product information is accurate and up to date. Keep menus updated (Dutchie, Leafly, in-store displays) to reflect current stock. Train new team members on inventory procedures and compliance. Step in wherever needed — at CANA, teamwork is essential to keeping operations running smoothly. What We Expect From You: You thrive in a structured, detail-driven environment — mistakes in inventory have real consequences. You're organized, precise, and always two steps ahead. You're reliable and accountable — we don't micromanage, but we do expect results. You're a problem-solver — if something doesn't add up, you take the initiative to find and fix the issue. You're compliance-minded — you understand and respect the regulations that come with handling cannabis. You work hard, period. Qualifications 2+ years of inventory experience (cannabis preferred, but not required) Experience with POS & inventory tracking systems — Metrc or similar preferred Strong analytical skills & attention to detail — small errors have big consequences in cannabis compliance Ability to multitask & work efficiently in a fast-paced, regulated environment Proficiency with office software (Excel, Word, email, database management) Excellent communication & organizational skills Additional Requirements 21+ years old Valid driver's license or state ID Must pass all required background checks Ability to work nights, weekends, and holidays Must comply with all state and company cannabis regulations Ability to lift, carry, and balance up to 50 lbs (100 lbs with assistance) Comfortable standing, bending, reaching, and moving throughout a shift Benefits After a successful probationary period, full-time employees are eligible for: Health, Dental, & Vision Insurance; 401k Retirement Plan; and Additional Paid Time Off. We invest in employees who demonstrate reliability and excellence. Compensation Starting pay: $18.00/hr (commensurate with experience). Opportunities for career growth within a rapidly expanding multi-location cannabis brand. Job Type Full-Time Location 242 Bridge st Fairhaven, MA Disclaimer CANA is an Equal Opportunity Employer. We value a diverse team and encourage individuals of all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, sexual orientation, or veteran status. CANA complies with all other relevant federal, state, and local laws regarding employment practices.
Inventory Associate New Bedford
About CANA Retail is a rapidly growing, multi-location cannabis lifestyle brand headquartered in Massachusetts. We are passionate about serving our customers and communities with enthusiasm and purpose, working tirelessly to evolve and elevate the world's relationship with cannabis. Our mission is to become America's leading cannabis brand at serving customers by offering the largest selection and value of high-quality, curated cannabis products in a welcoming and modern environment. The Position We are looking for detail-oriented, hard-working Inventory Associates who take pride in doing the heavy lifting behind the scenes — so that everything on the sales floor runs smoothly. If you love keeping things organized, ensuring compliance, and working efficiently, this is the job for you. At CANA, inventory does the hard work of putting things in bins, so the cashiers can do the easy work of taking them out. This means precision, organization, and hustle are essential. If you thrive in a structured, detail-driven environment where accountability and teamwork matter, this is the perfect role for you. As an Inventory Associate, you'll handle product intake, tracking, audits, and compliance — ensuring every item is where it needs to be and properly accounted for. Key Responsibilities Inventory Management & Control Own the organization and accuracy of all cannabis inventory — every gram, every unit matters. Receive and process all new product shipments — verify weights, labels, and compliance requirements. Manage inventory using the state seed-to-sale tracking system and CANA's internal POS system — spot discrepancies and resolve issues fast. Perform daily, weekly, and monthly audits — accuracy isn't optional in this role. Monitor stock levels — keep the sales floor supplied while avoiding overstock or shortages. Organize and maintain inventory in the vault — a well-run vault means a well-run store. Document and properly dispose of waste and quarantine items, following strict regulatory guidelines. Keep detailed, up-to-date records for compliance, reporting, and audit purposes. Compliance & Security Ensure compliance at every step — inventory accuracy is non-negotiable in the cannabis industry. Follow and enforce all legal regulations and company policies regarding cannabis inventory. Maintain a clean, organized, and secure vault — everything should always be in order and ready for inspection. Work closely with management to uphold all inventory-related compliance standards. Team Collaboration & Operational Support Communicate inventory needs and discrepancies — if something is off, report it immediately. Support the sales team by ensuring all product information is accurate and up to date. Keep menus updated (Dutchie, Leafly, in-store displays) to reflect current stock. Train new team members on inventory procedures and compliance. Step in wherever needed — at CANA, teamwork is essential to keeping operations running smoothly. What We Expect From You: You thrive in a structured, detail-driven environment — mistakes in inventory have real consequences. You're organized, precise, and always two steps ahead. You're reliable and accountable — we don't micromanage, but we do expect results. You're a problem-solver — if something doesn't add up, you take the initiative to find and fix the issue. You're compliance-minded — you understand and respect the regulations that come with handling cannabis. You work hard, period. Qualifications 2+ years of inventory experience (cannabis preferred, but not required) Experience with POS & inventory tracking systems — Metrc or similar preferred Strong analytical skills & attention to detail — small errors have big consequences in cannabis compliance Ability to multitask & work efficiently in a fast-paced, regulated environment Proficiency with office software (Excel, Word, email, database management) Excellent communication & organizational skills Additional Requirements 21+ years old Valid driver's license or state ID Must pass all required background checks Ability to work nights, weekends, and holidays Must comply with all state and company cannabis regulations Ability to lift, carry, and balance up to 50 lbs (100 lbs with assistance) Comfortable standing, bending, reaching, and moving throughout a shift Benefits After a successful probationary period, full-time employees are eligible for: Health, Dental, & Vision Insurance; 401k Retirement Plan; and Additional Paid Time Off. We invest in employees who demonstrate reliability and excellence. Compensation Starting pay: $18.00/hr (commensurate with experience). Opportunities for career growth within a rapidly expanding multi-location cannabis brand. Job Type Full-Time Location 242 Bridge st Fairhaven, MA Disclaimer CANA is an Equal Opportunity Employer. We value a diverse team and encourage individuals of all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, sexual orientation, or veteran status. CANA complies with all other relevant federal, state, and local laws regarding employment practices.
Shift Lead Fairhaven
About CANA Retail is a rapidly growing, multi-location cannabis lifestyle brand headquartered in Massachusetts. We are passionate about serving our customers and communities with enthusiasm and purpose , working tirelessly to evolve and elevate the world’s relationship with cannabis. Our mission is to become America’s leading cannabis brand at serving customers by offering the largest selection and value of high-quality, curated cannabis products in a welcoming and modern environment . The Position We are looking for motivated, hands-on Shift Supervisors who lead by example, embrace a fast-paced, no-drama team culture, and take ownership of their role. If you’re the kind of leader who steps up, finds solutions, and supports your team while keeping operations running smoothly, we want to meet you! As a Shift Supervisor at CANA , you are a key leader on the floor , ensuring the team delivers legendary customer service, accurate transactions, and compliant operations. You’ll be responsible for leading a high-performing team, driving store efficiency, and ensuring every customer has an unforgettable experience . We value a strong work ethic, accountability, and leadership that inspires results. If you’re someone who takes initiative, thrives in a team environment, and wants to grow within the cannabis industry, this is the role for you. Key Responsibilities Legendary Customer Service & Sales Set the standard for customer service —ensure every guest has an outstanding experience by leading with warmth, knowledge, and professionalism. Coach and inspire the team to engage with customers in a way that’s informative, welcoming, and tailored to individual needs. Educate customers on product selection, consumption methods, and compliance regulations. Ensure smooth transactions —troubleshoot POS issues, monitor accuracy, and keep the checkout process seamless. Handle customer concerns with professionalism and confidence —turn challenges into positive experiences. Lead by example in upselling and recommending products based on customer needs, helping drive store sales. Leadership & Team Support Motivate, coach, and support the team to maintain high standards for customer service, compliance, and efficiency. Foster a no-drama, team-first environment —encourage collaboration, accountability, and problem-solving. Hold the team accountable for store performance, including sales, compliance, and overall service. Train and onboard new team members , ensuring they understand products, compliance, and company expectations. Step in wherever needed —whether it’s at the register, assisting a guest, or troubleshooting an issue, you take ownership. Daily Store Operations Oversee the sales floor and ensure smooth daily operations during your shift. Monitor and maintain inventory levels —ensure stock is organized, properly labeled, and rotated to meet compliance standards. Manage cash handling procedures —verify register counts, reconcile deposits, and maintain transaction accuracy. Ensure store compliance —follow and enforce all company policies and state cannabis regulations. Assist with state tracking systems and paperwork to maintain compliance. Handle operational challenges proactively —whether it’s a POS issue, a customer concern, or a security matter, you take charge. Store Appearance & Safety Ensure the dispensary is always clean, organized, and professional-looking. Maintain a safe and secure environment by enforcing company safety protocols and monitoring for risks. Collaborate with security personnel to ensure customer and employee safety. What We Expect From You Reliability & Accountability —If you’re scheduled to lead, we expect you to show up ready to perform. Strong Leadership —You guide and inspire the team to work efficiently and collaboratively. Passion for Legendary Customer Service —You go above and beyond to make every customer experience exceptional. Hardworking & Hands-On Approach —You don’t just delegate; you lead by doing. Professionalism & Presentation —You represent CANA with pride, ensuring your team follows suit. Fast Thinking & Problem-Solving —You make decisions that keep the store running smoothly. Eagerness to Learn & Grow —Cannabis is a rapidly evolving industry, and we need leaders who adapt and improve . Qualifications 2+ years of supervisory or leadership experience in a retail or fast-paced customer service environment. Cannabis experience is a plus but not required—strong leadership and problem-solving skills matter most. Proven ability to manage teams and create a positive, high-energy work environment. Strong attention to detail, compliance, and organization. Experience with cash handling, POS systems, and inventory management. Excellent communication and interpersonal skills. Ability to work a flexible schedule , including nights, weekends, and holidays. Additional Requirements Must be 21+ years old. Valid driver’s license or state ID. Must pass all required background checks. Ability to lift, carry, and balance up to 50 lbs (100 lbs with assistance). Comfortable standing, bending, reaching, and moving throughout a shift. Must comply with all state and company cannabis regulations. Benefits After a successful probationary period, full-time employees are eligible for: Health, Dental, & Vision Insurance Retirement Plans Paid Time Off Employee Discount Compensation Starting pay: $20.00/hr (commensurate with experience). Opportunities for career growth —We invest in employees who step up and lead. Job Type Full-Time Location 240 Bridge st, Fairhaven, MA Disclaimer CANA is an Equal Opportunity Employer that values diverse talent from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, sexual orientation, or veteran status. Additionally, CANA complies with all other relevant federal, state, and local laws regarding employment practices.
Shift Lead New Bedford
About CANA Retail is a rapidly growing, multi-location cannabis lifestyle brand headquartered in Massachusetts. We are passionate about serving our customers and communities with enthusiasm and purpose , working tirelessly to evolve and elevate the world’s relationship with cannabis. Our mission is to become America’s leading cannabis brand at serving customers by offering the largest selection and value of high-quality, curated cannabis products in a welcoming and modern environment . The Position We are looking for motivated, hands-on Shift Lead who lead by example, embrace a fast-paced, no-drama team culture, and take ownership of their role. If you’re the kind of leader who steps up, finds solutions, and supports your team while keeping operations running smoothly, we want to meet you! As a Shift Supervisor at CANA , you are a key leader on the floor , ensuring the team delivers legendary customer service, accurate transactions, and compliant operations. You’ll be responsible for leading a high-performing team, driving store efficiency, and ensuring every customer has an unforgettable experience . We value a strong work ethic, accountability, and leadership that inspires results. If you’re someone who takes initiative, thrives in a team environment, and wants to grow within the cannabis industry, this is the role for you. Key Responsibilities Legendary Customer Service & Sales Set the standard for customer service —ensure every guest has an outstanding experience by leading with warmth, knowledge, and professionalism. Coach and inspire the team to engage with customers in a way that’s informative, welcoming, and tailored to individual needs. Educate customers on product selection, consumption methods, and compliance regulations. Ensure smooth transactions —troubleshoot POS issues, monitor accuracy, and keep the checkout process seamless. Handle customer concerns with professionalism and confidence —turn challenges into positive experiences. Lead by example in upselling and recommending products based on customer needs, helping drive store sales. Leadership & Team Support Motivate, coach, and support the team to maintain high standards for customer service, compliance, and efficiency. Foster a no-drama, team-first environment —encourage collaboration, accountability, and problem-solving. Hold the team accountable for store performance, including sales, compliance, and overall service. Train and onboard new team members , ensuring they understand products, compliance, and company expectations. Step in wherever needed —whether it’s at the register, assisting a guest, or troubleshooting an issue, you take ownership. Daily Store Operations Oversee the sales floor and ensure smooth daily operations during your shift. Monitor and maintain inventory levels —ensure stock is organized, properly labeled, and rotated to meet compliance standards. Manage cash handling procedures —verify register counts, reconcile deposits, and maintain transaction accuracy. Ensure store compliance —follow and enforce all company policies and state cannabis regulations. Assist with state tracking systems and paperwork to maintain compliance. Handle operational challenges proactively —whether it’s a POS issue, a customer concern, or a security matter, you take charge. Store Appearance & Safety Ensure the dispensary is always clean, organized, and professional-looking. Maintain a safe and secure environment by enforcing company safety protocols and monitoring for risks. Collaborate with security personnel to ensure customer and employee safety. What We Expect From You Reliability & Accountability —If you’re scheduled to lead, we expect you to show up ready to perform. Strong Leadership —You guide and inspire the team to work efficiently and collaboratively. Passion for Legendary Customer Service —You go above and beyond to make every customer experience exceptional. Hardworking & Hands-On Approach —You don’t just delegate; you lead by doing. Professionalism & Presentation —You represent CANA with pride, ensuring your team follows suit. Fast Thinking & Problem-Solving —You make decisions that keep the store running smoothly. Eagerness to Learn & Grow —Cannabis is a rapidly evolving industry, and we need leaders who adapt and improve . Qualifications 2+ years of supervisory or leadership experience in a retail or fast-paced customer service environment. Cannabis experience is a plus but not required—strong leadership and problem-solving skills matter most. Proven ability to manage teams and create a positive, high-energy work environment. Strong attention to detail, compliance, and organization. Experience with cash handling, POS systems, and inventory management. Excellent communication and interpersonal skills. Ability to work a flexible schedule , including nights, weekends, and holidays. Additional Requirements Must be 21+ years old. Valid driver’s license or state ID. Must pass all required background checks. Ability to lift, carry, and balance up to 50 lbs (100 lbs with assistance). Comfortable standing, bending, reaching, and moving throughout a shift. Must comply with all state and company cannabis regulations. Benefits After a successful probationary period, full-time employees are eligible for: Health, Dental, & Vision Insurance Retirement Plans Paid Time Off Employee Discount Compensation Starting pay: $20.00/hr (commensurate with experience). Opportunities for career growth —We invest in employees who step up and lead. Job Type Full-Time Location 240 Bridge st, Fairhaven, MA Disclaimer CANA is an Equal Opportunity Employer that values diverse talent from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, sexual orientation, or veteran status. Additionally, CANA complies with all other relevant federal, state, and local laws regarding employment practices.
About CANA Craft Cannabis
Mission
To be America’s leading cannabis brand at winning and serving customers
Vision
To elevate and evolve our relationship with cannabis by serving our customers and communities with enthusiasm and purpose
Values
Meaningful Work
Meaningful Relationships.
Pursuit of Excellence
Principles
We are customer-obsessed. We work tirelessly to earn our customers’ trust and business by anticipating their needs, solving their problems, and serving them with enthusiasm and purpose every time. We surprise and delight them. We make short-term sacrifices for a lifetime of customer loyalty.
We are a team. We are honest, trustworthy, and transparent with each other. We value and care about those we work with. We charge towards our common goals by setting aside egos and personal agendas for the good of the team. We lift our teammates up and empower each other to perform better. We don’t do drama. We communicate clearly and often, addressing conflicts quickly and head-on. If we disagree, we do so thoughtfully. Our goal is not to convince others that we are right, but rather to find out which view is closest to the truth, so we can decide what to do about it.
We pursue excellence in all we do. We leave everything on the field, each day. We strive for continuous learning and improvement in all we do. We deliver a legendary customer experience, every time and have an obsessive focus on delivering the best quality, selection, and value for our customers.
We are problem solvers. We seek out problems and we solve them. We strive to improve anything and everything. We help each other and those who matter to us. We have a bias for action and accountability. We finish what we start and we build CANA to last. And when we make mistakes, we own them, learn from them, and move forward.
We value truth over hierarchy. We believe that the best ideas can come from anywhere, both inside and outside our company. Our job is to seek out those ideas, shape and improve them through thoughtful collaboration and debate, and take them from concept to action.
We celebrate differences. We stand apart from the average. We ensure people of diverse backgrounds and perspectives feel welcome. We encourage different opinions, approaches, and ideas to be heard, and then we come together to focus on our goals.
We think globally, we act locally. We guard and steward the role and responsibilities that have been granted to us. We value and deeply connect with the customers and communities that we serve, every day.
We find meaning in our work. We believe in the life-changing power of the cannabis plant. Our mission is to elevate and evolve our relationship with this special plant, and we’re here to lead the way.
We do the right thing. Period.