Cashier / Order Taker / Front Counter

• Greet every guest within 5 seconds of approach with a warm, genuine welcome

• Take orders accurately at the register, on the tablet POS, and at the drive-thru/pickup window

• Suggest add-ons (a fresh muffin with that latte? a bag of beans for home?) to drive average ticket

• Process cash, credit, gift card, and mobile payments; balance your drawer at end of shift

• Communicate special instructions clearly to the bar and kitchen team

• Restock front-of-house items: pastries in the case, cups, lids, napkins, condiments, retail coffee bags

• Maintain a clean, presentation-ready front counter, pastry case, and customer area at all times

• Handle customer concerns with patience and a solution-first mindset; escalate when needed

• Follow all food safety, allergen, and cash-handling protocols

• Pitch in where the team needs you — bussing tables, restocking, drink runner, whatever the rush demands

• 16+ years old (varies by state law)

• Reliable, punctual, and able to work weekends, early mornings, and holidays

• Comfortable handling cash and operating a POS / tablet system

• Strong English communication; bilingual a plus

• Able to stand for 6–8 hours and lift up to 25 lbs

• Food handler's permit (or willing to obtain within 30 days of hire)

• Preferred: 6+ months prior experience in QSR, café, or retail customer-facing role

• Preferred: Familiarity with espresso menu terminology

• Preferred: Experience with online order pickup workflows (mobile app, third-party tablets)

• Employee discount on food and retail coffee

• Free shift drinks

• Flexible scheduling

• Paid training

• Opportunity for advancement (many Shift Leaders started at the counter)

• Share of tip pool

Perfecto's Caffe — [Store Location]