Terms of Service

Last updated: March 29, 2026

Welcome to HireWow. These Terms of Service ("Terms") govern your access to and use of the HireWow platform, website, and related services (collectively, the "Service") provided by HireWow, Inc. ("HireWow," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Account Terms

  • You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.
  • You must provide accurate, complete, and current registration information.
  • You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
  • You must notify us immediately of any unauthorized use of your account.
  • One person or entity may not maintain more than one free account.

2. Use of the Service

HireWow provides an AI-powered interview platform that enables businesses to conduct automated candidate screening interviews. The Service includes:

  • AI voice interview technology
  • Candidate evaluation and scoring
  • Interview transcription and recording
  • Candidate management and pipeline tools
  • Reporting and analytics

3. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights
  • Discriminate against candidates based on protected characteristics including race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law
  • Collect or process personal data in violation of applicable privacy laws
  • Distribute malware, spam, or other harmful content
  • Attempt to gain unauthorized access to the Service or its related systems
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service for any purpose other than legitimate hiring and recruitment activities
  • Misrepresent the nature of AI interviews to candidates

4. Candidate Consent and Disclosure

You are responsible for ensuring that candidates are informed they will be interviewed by an AI system and that the interview will be recorded. You must obtain any legally required consent from candidates before initiating an AI interview. HireWow provides standard disclosure language, but you are responsible for compliance with all applicable employment and privacy laws in your jurisdiction.

5. Payment and Billing

  • Paid plans are billed in advance on a monthly or annual basis.
  • All fees are non-refundable except as expressly stated in these Terms or as required by law.
  • We may change pricing with 30 days' advance notice. Price changes take effect at the start of your next billing cycle.
  • If payment fails, we may suspend your access to the Service after providing reasonable notice.
  • You are responsible for all applicable taxes.

6. Intellectual Property

Our IP

The Service, including its design, features, AI models, algorithms, and documentation, is owned by HireWow and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features.

Your Content

You retain ownership of content you upload to the Service, including job descriptions, interview questions, and company materials. You grant HireWow a limited, non-exclusive license to use this content solely to provide and improve the Service.

Interview Data

Interview recordings, transcripts, and AI-generated evaluations are created through the Service and are accessible by both you (the hiring company) and HireWow. You may use this data for legitimate hiring purposes. HireWow may use aggregated, anonymized data to improve the Service.

7. Data Processing

Our collection and use of personal data is governed by our Privacy Policy. If you are subject to GDPR or similar regulations, we will enter into a Data Processing Agreement upon request. Contact privacy@hirewow.ai for details.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice. We are not liable for downtime caused by factors beyond our reasonable control, including internet outages, third-party service failures, or force majeure events.

9. Termination

  • You may cancel your account at any time through your account settings or by contacting us.
  • We may suspend or terminate your access for violation of these Terms, with notice where practicable.
  • Upon termination, your right to access the Service ceases immediately. We will retain your data for 30 days to allow export, after which it may be deleted.
  • Provisions that by their nature should survive termination will survive, including intellectual property, limitation of liability, and indemnification.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

HIREWOW DOES NOT WARRANT THAT AI EVALUATIONS ARE ERROR-FREE OR THAT THEY CONSTITUTE LEGAL ADVICE OR COMPLIANCE GUIDANCE. YOU ARE SOLELY RESPONSIBLE FOR MAKING FINAL HIRING DECISIONS AND ENSURING COMPLIANCE WITH EMPLOYMENT LAWS. AI INTERVIEW SCORES AND EVALUATIONS ARE TOOLS TO ASSIST HUMAN DECISION-MAKING, NOT REPLACEMENTS FOR IT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIREWOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO HIREWOW IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless HireWow, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or violation of any third-party rights.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware.

14. Changes to These Terms

We may modify these Terms at any time. We will provide notice of material changes via email or through the Service at least 30 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

15. General

  • These Terms constitute the entire agreement between you and HireWow regarding the Service.
  • Our failure to enforce any provision does not waive our right to enforce it later.
  • If any provision is found unenforceable, the remaining provisions remain in effect.
  • You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

16. Contact

Questions about these Terms? Contact us: