Privacy Policy

Last updated: March 29, 2026

HireWow, Inc. ("HireWow," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview platform and related services (the "Service").

1. Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, company name, phone number, and billing information.
  • Interview Data: When candidates participate in AI interviews, we collect audio recordings, transcripts, and AI-generated evaluations of interview responses.
  • Job Listings: Information you provide about open positions, including job descriptions, requirements, and interview questions.
  • Communications: Records of your communications with us, including support tickets and feedback.

Information Collected Automatically

  • Usage Data: Browser type, IP address, pages visited, time spent on pages, and other standard analytics data.
  • Device Information: Operating system, device type, and unique device identifiers.
  • Cookies and Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Conduct AI-powered interviews and generate candidate evaluations
  • Process transactions and send billing-related communications
  • Send service-related notices and updates
  • Respond to your requests and provide customer support
  • Analyze usage to improve our platform and develop new features
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

3. AI Interview Data

Our AI interview platform records and processes candidate interviews. This data is used solely to provide interview evaluations to the hiring company. We do not use individual interview recordings to train our AI models without explicit consent. Interview data is retained according to your account settings and applicable data retention laws.

Candidates are informed before their interview that they will be speaking with an AI interviewer and that the conversation will be recorded. Candidates may decline to participate at any time.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • With Your Employer/Hiring Company: Interview results, transcripts, and evaluations are shared with the company that initiated the interview.
  • Service Providers: We work with third-party providers for infrastructure (cloud hosting, audio processing, speech-to-text, text-to-speech) who process data on our behalf under strict contractual obligations.
  • Legal Requirements: We may disclose information when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of HireWow, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.2+) and at rest (AES-256), access controls, regular security audits, and secure development practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Interview recordings and transcripts are retained for the period specified in your account settings (default: 12 months). You may request deletion of your data at any time by contacting us at privacy@hirewow.ai.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request a machine-readable copy of your data.
  • Opt-Out: Opt out of certain data processing activities, including marketing communications.

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise your rights, contact us at privacy@hirewow.ai.

European Residents (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the rights listed above plus the right to restrict processing and the right to object. Our legal bases for processing include consent, contract performance, legitimate interests, and legal obligations. Contact our Data Protection Officer at privacy@hirewow.ai.

8. SMS / Text Messaging

If you provide your phone number and affirmatively opt in on the apply form, HireWow may send you SMS text messages about your job application, including interview reminders, status updates, and responses from the hiring team. Message frequency varies by company and application status. Message and data rates may apply, and you are responsible for any charges from your wireless carrier.

We use Bandwidth, Inc. as our SMS delivery provider. Your phone number is shared with Bandwidth solely to deliver these messages; it is never sold, rented, or shared with third parties for their own marketing purposes.

You can opt out at any time by replying STOP to any HireWow text message; you will receive one confirmation message and no further texts. Reply HELP for contact information. To resubscribe, reply START. SMS opt-in is separate from email communications and general terms acceptance — opting out of SMS does not affect your application or other communications. See our SMS Terms for complete details.

9. Cookies

We use essential cookies for platform functionality, analytics cookies (Google Analytics) to understand usage, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings. Disabling essential cookies may impair platform functionality.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website or sending you an email. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: